You can report any violations of the Code of Conduct, including instances of corruption,
fraud, unethical behavior, discrimination
8 800 080 47 47
8 771 191 88 16
This email address is being protected from spambots. You need JavaScript enabled to view it.
Important! “Samruk-Kazyna” JSC announces that the Hotline is a channel for reporting
suspected violations of legislation and/or the Code of Conduct, cases of fraud, corruption,
unauthorized disclosure of confidential and insider information.
For issues related to products and services, as well as for official communication with the
management of “Samruk-Kazyna” JSC and the Group of Companies, customer support
services and contacts listed on the corporate websites of the companies should be used.
Complaints about the actions and decisions of the customer, organizer, tender commission,
expert commission, operator of the electronic procurement information system of the Samruk-
Kazyna Group companies should be submitted through the procurement web portal in accordance with the legislation of the Republic of Kazakhstan.
"Alatau Zharyk Company" JSC is part of the "Samruk-Energy" JSC group of companies. The
company adheres to a policy of absolute intolerance towards the commission or concealment of
fraudulent, corrupt, and other illegal actions.
The main directions of activity in combating fraud and corruption are:
 Implementing a unified policy across the Society/Subsidiaries and Affiliates in the field
of combating fraud and corruption;
 Taking administrative and other measures aimed at encouraging the
Company's/Subsidiaries and Affiliates' employees to more actively participate in
combating unlawful acts;
 Ensuring integrity, openness, transparency, fair competition, and objectivity in the
performance of work and provision of services.
 In accordance with the Anti-Fraud and Corruption Policy of "Samruk-Energy" JSC, you
can report any occurred or suspected cases of theft, fraud, corruption, and other violations
of basic business principles or the Code of Conduct of "Samruk-Energy" JSC by using
any of the three methods:
Entering information on the website
Calling the hotline at 8 800 080 47 47
Writing on WhatsApp at 8 771 191 88 16
Sending a message to the email address This email address is being protected from spambots. You need JavaScript enabled to view it.
All the mentioned communication channels operate 24/7 without weekends.

To ensure confidentiality, all information is received and processed by an external independent
For more detailed information about the hotline, visit the "Frequently Asked Questions" section.
Anti-Fraud and Corruption Policy (pdf.)